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Privacy Policy

Privacy Policy

This Privacy Policy explains how Eagle Printworks processes personal data in connection with its photo and art printing services, including inquiries, file review, test prints, production, and collection arrangements.

Terms of ServiceContact
Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
GDPR
EU framework

GDPR Overview

When GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We also apply data minimisation, purpose limitation, and security measures appropriate to the nature of the information handled.

Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in some cases, related cross-border processing.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
European Data Protection Board
This section is intended for individuals whose data is protected by GDPR.
Clear data use and privacy rights

GDPR Rights

Where applicable, individuals may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing relies on consent. A complaint may also be raised with the competent supervisory authority, subject to local rules.

GDPR rights are handled through the contact details listed in this policy.

Subject to applicable law, individuals may have rights to access, correct, delete, restrict, object to certain processing, and receive a copy of their data. Where processing is based on consent, that consent may be withdrawn for future processing.

Available rights depend on the legal basis and the context of the request.

To exercise a right, a person should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to confirm identity or to determine whether an exemption or retention obligation applies.

Requests are assessed against identity, scope, and legal retention limits before action is taken.

We keep personal data only for as long as needed for the relevant service, accounting, legal, dispute, or security purpose. Project files, correspondence, and operational records are reviewed periodically and deleted or anonymised when they are no longer required, unless a longer period is needed by law.

Retention periods depend on the type of record and the reason it was collected.

If we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The revised version applies from the stated effective date unless a different notice is given.

We review this policy when our processing practices or legal obligations change.
Data category

Personal Data We Collect

We may collect identification and contact details, order and consultation information, file and image submissions, technical data about device and browser use, payment-related records, and communication content. For print projects, this can include the information needed to review file resolution, paper choice, size, quantity, test print requests, and collection arrangements.

The categories collected depend on the way a customer requests printing services or uses the site.
Collection source

Sources of Personal Data

We receive data directly from users through file upload, email, consultation appointments, and order or inquiry forms. We also generate limited technical and operational data when the site is used, when a request is reviewed, and when a project moves through preflight, quotation, production, and collection stages.

Some information is entered by the customer, and some is created during service handling or site use.
Cookie category

Types of Cookies

We may use session cookies to keep the site working during a visit, preference cookies to remember selected settings, and limited analytics or performance cookies to understand how the site is used. Cookies are not used to collect more information than is needed for these purposes.

Cookie use is limited to standard categories needed for operation, preferences, and basic analytics where enabled.
User control

Cookie Controls

Users can usually block, delete, or restrict cookies through browser settings. Where the site offers cookie controls, those choices apply to non-essential cookies, but some functions may not work properly if certain cookies are disabled.

Browser controls may be used to limit non-essential cookies, subject to the settings available in the browser.
01

Purposes of Processing

We use personal data to respond to inquiries, review submitted files, discuss size and paper options, prepare quotations, manage test print and final approval steps, produce orders, arrange protected packaging and collection, process payments, maintain records, and meet legal or security obligations. We may also use limited technical data to operate and protect the site.

Processing is tied to the studio workflow and the administration of customer requests.
02

Sharing With Service Providers

We may share personal data with operational partners that help with hosting, communications, payment processing, file handling, or similar support functions. These recipients are expected to use the data only for the services they provide and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned tasks.
03

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, or support the establishment, exercise, or defence of legal claims. Any disclosure is limited to what is reasonably necessary for the stated purpose.

Disclosure to public authorities is limited to situations required by law or lawful process.
Privacy Contact

Contact Details

Email contact
sales@bodyeagleorigin.digital
Telephone contact
+596 696 86 08 36
Postal address
3 Quartier Palmiste, 97232 Le Lamentin
Privacy contact
Contact Page

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page